tag:blogger.com,1999:blog-28521945.post1264345289306551465..comments2024-03-27T20:36:00.058-07:00Comments on Robert Dyer @ Bethesda Row: WHAT DO YOU THINK OF THE CHECKOUT PROCESS AT GIANT IN BETHESDA? (PHOTOS)Robert Dyerhttp://www.blogger.com/profile/01975969463714952623noreply@blogger.comBlogger41125tag:blogger.com,1999:blog-28521945.post-874468098984384982015-01-05T15:36:56.166-08:002015-01-05T15:36:56.166-08:00Can we get Robert Dyer's mighty influence to g...Can we get Robert Dyer's mighty influence to get us a Wegmans or Whole Foods to replace that terrible Giant?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-27850451176102823522015-01-05T13:01:17.166-08:002015-01-05T13:01:17.166-08:00Kudos, Alex X. Well said. Kudos, Alex X. Well said. Flynnnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-175903147219149402015-01-05T09:53:32.129-08:002015-01-05T09:53:32.129-08:00"if they were errors they would have been tro..."if they were errors they would have been troubleshot this many years later."<br /><br />Editor!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-57810407961182682012015-01-05T09:13:46.392-08:002015-01-05T09:13:46.392-08:00Alex, that point I can understand. I should probab...Alex, that point I can understand. I should probably have put quotation marks around the word "flaws" to be clear about my point. The things that stop these machines are so basic and frequent, if they were errors they would have been troubleshot this many years later. That's why I think what the guy told me is a credible explanation. Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-14705062393529815592015-01-05T08:57:42.919-08:002015-01-05T08:57:42.919-08:00Robert, I decided to log in since we now have Anon...Robert, I decided to log in since we now have Anonymous posters masquerading as other anonymous posters (on the Internet! who would have imagined it). Anyway, I want to assure you that I'm new here. If I use the same language ("paranoid") as some other poster whom you have a history with, it is entirely coincidental. And what we're arguing about is this comment that you made @ 6:16PM: "the flaws that require employee assistance are intentional." If they're intentional they're not flaws. And if they're flaws, they're not intentional. That's what I want you to understand.Anonymoushttps://www.blogger.com/profile/11328613517242242392noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-54655145904230138692015-01-05T08:38:32.608-08:002015-01-05T08:38:32.608-08:00"A" - You're going to run the risk o..."A" - You're going to run the risk of being mistaken for the troll if you post anonymously and use insults, attacks, foul language and - coincidentally - some of the same talking points the troll guy uses. Why would you come in with such harsh comments if you are truly new here. Then you cast aspersions on the accuracy of my reporting, which that guy does often. Then you said "paranoid," which is one of that guy's favorite insults, as well. <br><br />Moreover, as I said previously, I NEVER WROTE IN ANY ARTICLE ABOUT THE TECHNICAL ASPECTS OF CHECKOUT MACHINES. Period. It was a response to somebody else's comment. Having said that, I think it's a credible explanation that the frequent employee intervention is a loss prevention measure. Since you mention that in your own comment, I'm not sure what you're arguing about. If someone is going to assert that the frequent employee intervention needed about 80-90% of transactions on these machines is not intentional, then you'd be saying that the manufacturer is selling junk, and the stores that use them are willing to pay for junk and have it be the public impression of their store. I find that difficult to believe. Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-86445387035276403242015-01-05T08:26:53.172-08:002015-01-05T08:26:53.172-08:0011:00 PM "A" - I was referring to the co...11:00 PM "A" - I was referring to the commenter who said people should go to the beer review, where he had posted an offensive comment earlier yesterday. Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-82189414665896733232015-01-05T07:51:35.393-08:002015-01-05T07:51:35.393-08:00LOL! You people are impersonating Anonymous poster...LOL! You people are impersonating Anonymous posters now. At least you made me laugh this morning.Anonymoushttps://www.blogger.com/profile/11328613517242242392noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-25271122093668678132015-01-05T07:21:55.671-08:002015-01-05T07:21:55.671-08:00LOL, not all the time.LOL, not all the time.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-84108134426550692532015-01-05T06:48:28.004-08:002015-01-05T06:48:28.004-08:00If you're concerned about identifying yourself...If you're concerned about identifying yourself, just use your name. <br />Robert does.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-85337785167026117902015-01-04T23:00:25.298-08:002015-01-04T23:00:25.298-08:00"A" here again. I'm still riled up a..."A" here again. I'm still riled up about this issue. Who told you I hate cripples? -AAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-13873696992649623692015-01-04T21:44:10.754-08:002015-01-04T21:44:10.754-08:00"A" here again. By the way, I ALSO did n..."A" here again. By the way, I ALSO did not post the comment about differentiating between bugs and features, although that comment is absolutely right on. And your response: "[not] provid[ing] an override system the customer can press to get the system operating again without employee assistance" -- do you understand how painfully ridiculous that is? When it fires an exception that requires attendant dismissal, it's because IT'S AN EXCEPTION THAT REQUIRES ATTENDANT DISMISSAL. If there was an option for the customer to disregard the exception it would never have been raised to that level of severity in the first place. Your willingness (and eagerness) to analyze something that you have no understanding of is profoundly frustrating. Ugh. -AAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-69133575169987504862015-01-04T21:28:20.999-08:002015-01-04T21:28:20.999-08:00To help you out, Robert, I'm going to sign my ...To help you out, Robert, I'm going to sign my comments -A from now on. I posted @ 9:05PM. I did not post @ 9:15PM (a whole entirely different person did that... I swear!). Hopefully this will help with the paranoid delusions. -AAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-77559322211208327102015-01-04T21:15:22.478-08:002015-01-04T21:15:22.478-08:00@ 8:49 PM - what's "breathtaking" is...@ 8:49 PM - what's "breathtaking" is your utter lack of reading comprehension.<br /><br />Who said anything related to "a" or "b"?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-48284492245106540872015-01-04T21:05:51.241-08:002015-01-04T21:05:51.241-08:00Robert, you seem to think I'm some other perso...Robert, you seem to think I'm some other person with whom you've had disagreements in the past. I'm really, actually not. I'm a WHOLE NEW PERSON WHO DISAGREES WITH YOU. Shocking, I know. And when you post paranoid delusional crap, it makes people question the quality of your work. Me? I'm a software engineer with a specialty in HCI and have worked on SACAT platforms. I've been in product development for 20 years, I've started and sold a software company, and I am a co-founder of a tech company in the mobile space. Holy hell, you are delusional. I am not some person that you've argued about taxicabs and liquor with for God's sake. And I am certainly not a paid political shill or whatever else your wacked-out mind has you believing. Jesus Christ.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-33977287256916233502015-01-04T20:49:31.430-08:002015-01-04T20:49:31.430-08:00Breathtaking: On this blog, so far, we've foun...Breathtaking: On this blog, so far, we've found the only human beings who:<br />(a) are fans of Barwood taxis<br />(b) think Giant's self checkout machines work flawlesslyAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-9103518751949299782015-01-04T20:15:05.623-08:002015-01-04T20:15:05.623-08:005:09: Yeah, and they'll also see your bigoted ...5:09: Yeah, and they'll also see your bigoted comment you posted attempting to make light of disabilities, and use them in a negative connotation to insult people. Despicable. Your true persona is being revealed. You are a true anachronism in the year 2015. Please enlighten yourself and join society in the present day. Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-65339444509084631842015-01-04T20:09:33.169-08:002015-01-04T20:09:33.169-08:005:12: Never said it was verified as fact, but it i...5:12: Never said it was verified as fact, but it is a credible possibility. If retailers agree to pay for machines that actually don't work, and present that as their image to the public, well, they "look very silly in the process" as well. I think it's a credible explanation for machines that fail often, but don't provide an override system the customer can press to get the system operating again without employee assistance. By the way, how is an "expert" on development, taxicabs, and liquor also an "expert" on self-checkout machines? What are the chances? Can you give us some expert advice on e-cigarrettes and Obamacare for an encore?Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-79118896760814119262015-01-04T20:01:22.566-08:002015-01-04T20:01:22.566-08:004:39: That's a talking point that you've u...4:39: That's a talking point that you've used in the past. Total baloney. There's no article here saying anything about checkout machines. Someone brought up the frequent glitches of the machines, and I mentioned something I'd been told by a retail employee. I never published it as fact or as the subject of an article. Stop lying. Every article posted on here is fact-based, and my arguments are always supported by facts and evidence. You are desperate to create an impression that my reporting and writing can't be trusted, while simultaneously promoting a competing website. What a shock. Desperate, man, desperate. Robert Dyerhttps://www.blogger.com/profile/01975969463714952623noreply@blogger.comtag:blogger.com,1999:blog-28521945.post-10117756488634616712015-01-04T17:45:28.041-08:002015-01-04T17:45:28.041-08:00The negative troll is back from his holiday vacati...The negative troll is back from his holiday vacation! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-12414114841305176202015-01-04T17:19:48.210-08:002015-01-04T17:19:48.210-08:00Wow. Just ... wow. Yeah, I just got back from th...Wow. Just ... wow. Yeah, I just got back from the comments section of the beer review and POLITICAL OPERATIVES!! LOL!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-48405868115400035812015-01-04T17:12:08.439-08:002015-01-04T17:12:08.439-08:004:19 PM -
I strongly suggest that you learn the d...4:19 PM -<br /><br />I strongly suggest that you learn the difference between "feature" and "bug". If your "retail employee" source actually exists, then he's making up BS, too. And he's making you look very silly in the process.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-90018042413264824382015-01-04T17:09:50.553-08:002015-01-04T17:09:50.553-08:00@ 4:39 PM -
If you want to see more of the same, ...@ 4:39 PM -<br /><br />If you want to see more of the same, I suggest you check out the end of comment thread on the "Busch Ice" review.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-57850657517605609562015-01-04T16:56:08.282-08:002015-01-04T16:56:08.282-08:00You're an expert on grocery checkouts?You're an expert on grocery checkouts? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28521945.post-22453899196722642332015-01-04T16:49:19.190-08:002015-01-04T16:49:19.190-08:00There are plenty of glitches when I use it.
In ad...There are plenty of glitches when I use it.<br /><br />In addition, if you use the portable hand scanner and bag while shopping, you'll frequently be "audited". An audit means an employee has to check your bags. Happens all the time if you scan and bag while going around the store. Anonymousnoreply@blogger.com