Tuesday, December 08, 2015

Loss of 24-hour pharmacy at Arlington Rd. CVS hits home hard in Bethesda

Elections indeed have consequences. And the Montgomery County Council-led decline in downtown Bethesda's "nighttime economy" hit a raw nerve among those adjusting to life in the post-24-hour-pharmacy era here.

On the first heavy-traffic night of the new 9:00 PM closing time for the Pharmacy counter inside the CVS on Arlington Road last night (the store itself is still open 24-hours), the lot was more jammed than usual. Inside, an unusually-long line stretched back from the Pharmacy counter.

It turns out 24-hour prescription pick-up was a godsend in a town of busy professionals, young and old. Sick, or just maintaining good health.

Clearly, here was the demand for the 24-hour pharmacy in the flesh. But with the Montgomery County Council having raised the cost of doing business yet again over the last few years, it apparently is now no longer affordable for CVS to provide the in-demand service.

Last call, as the line inched forward, and the clock ticked toward 9:00.

Some simply grumbled and muttered. One furious woman hammered on the door of the manager's office. She said she wanted to file a complaint about the long wait at the Pharmacy counter. The person who answered the door told her to call the 1-800 number for CVS customer service to complain.

A customer checking out asked an employee what was going on. She was told that the Pharmacy now closes at 9:00 PM on weeknights. Incredulous, the customer said this was a tremendous change.

Not only do the new hours reflect the solid, downward trend of Bethesda's late-night commerce after the failure of Councilmember Hans Riemer's "nighttime economy" initiative, but they also threaten Bethesda's ranking as the healthiest city in America.

The home of NIH, and you can't get a prescription filled much beyond banker's hours.

Someone told me they were in a local hospital Emergency Room a few years back, and a sick child was brought in.

A critical medication was needed for the child's condition right away, but the hospital didn't have it available. "But," the physician told the distraught parent, "there's a 24-hour pharmacy in the CVS on Arlington Road in downtown Bethesda. If you can fill this prescription there, and bring it back here, we can administer it right away."

Not anymore.

Consequences, indeed.

75 comments:

  1. I haven't been following this. Who thinks a 24-hour pharmacy is a bad idea?

    ReplyDelete
    Replies
    1. Rachael, obviously not the frantic people who were standing in line last night.

      Delete
    2. Anonymous9:52 AM

      Apparently CVS doesn't think there is a business case for it.

      Delete
    3. Anonymous6:31 PM

      So there's all this demand for the 24 hour pharmacy - why did CVS decide to limit the hours?

      Delete
  2. 6:07: Dumber than calling a $45,000,000 deficit "government that works"? Dumb and dumberer. "LOL"

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  3. Anonymous6:20 AM

    No use of "moribund"? Slacking lately?

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  4. Anonymous6:46 AM

    @Dyer dumber than making inane strawman arguments? "LOL"

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  5. If the demand is there and the store is already open 24 hrs, what's stopping the Pharmacy from staying open in till at least 10 or 11?

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  6. Anonymous7:00 AM

    6:56 AM ??? I think you mean "until"!!! What school did you attend?

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  7. Anonymous7:11 AM

    This is the most asinine article you've slammed together Dyer. Frank Capra is rolling over in is grave with laughter. You'd think Mr. Gower was Eienstein from this POS. I seriously doubt the validity of the Suburban myth you throw out there, why Donald Trump would hire you for such brilliant journalism. Get in your damn car, oh sorry your trike, and go to 7809 Wisconsin you twit. TWENTY-FOUR SERVICE!!!!! As Britney Spears lame fan once cried Leave Hans alone.

    ReplyDelete
    Replies
    1. 7:11: You are misinformed. That CVS is open 24 hours, but its pharmacy is not.

      Delete
  8. Anonymous7:36 AM

    We are all now dumber for having read this article. Credit this utter nonsense as a lost vote for you whenever you run for any political office again.

    ReplyDelete
    Replies
    1. 7:36: You probably couldn't get any dumber, but the rest of the people reading this have just gotten wiser to the real news going on in Bethesda. Hope you can join us someday.

      Delete
    2. 9:54: George Leventhal said voters shouldn't be allowed to vote on ending the County liquor monopoly because they wouldn't be capable of understanding the issue, according to the Sentinel. What was that you said about calling constituents "dumb"?

      Delete
    3. Anonymous6:29 PM

      It's not quite "you couldn't get any dumber" that's for sure. Haha.

      And again redirecting. :)

      Delete
  9. Anonymous7:38 AM

    What additional costs have been put on CVS by the council? Come on which ones led directly to this? Back up your claims with facts. Still waiting for the mythical job creation rates.

    ReplyDelete
    Replies
    1. 7:38: Just add up all the tax increases, fee increases, energy tax, new laws that cost businesses money. Combine those with a failed nighttime economy initiative, and you get business closures and reduced hours.

      Delete
    2. Anonymous9:55 AM

      So what initiatives in the nighttime economy taskforce recommendations would have helped or hurt this CVS?

      Delete
  10. Anonymous7:52 AM

    I heard Hans called up the CEO of CVS and asked him to close that location early, as part of his plans to destroy the night-time economy.

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  11. Anonymous7:52 AM

    " The home of NIH, and you can't get a prescription filled much beyond banker's hours."

    What the does NIH have to do with pharmacy hours at CVS? The research they do there is by far greater than the average prescription someone is picking up at CVS. Let's get real, the untreatable cancer patient isn't going to CVS to get their clinical trial drugs. Nor are the veterinarians or biologist, scientist, etc... getting the prescriptions and pathogens for their studies from CVS.

    Whoever said that the quote above, whether Dyer or a customer interviewed at CVS, is an idiot. A much better comparison would have been comparing the average Bethesda resident wealth to not having amenities greater than a rural small town. That being an expensive world class city has not that many more amenities than xyz town.

    ReplyDelete
    Replies
    1. 7:52: Huh? You lost me there. The whole point of that comment is that we're no longer the healthiest town if we can't fill emergency prescriptions outside of Mayberry hours.

      Delete
  12. Anonymous8:10 AM

    The Purple Line has claimed another victim. RIP Bethesda CVS.

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  13. Anonymous8:54 AM

    let's all agree that 9pm is too early to close in a downtown in 2015.

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  14. Anonymous9:01 AM

    Are you against a living wage for CVS employees?

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  15. Anonymous9:11 AM

    The article hit home for a lot of people. To not have a 24-hr pharmacy in town is ridiculous. It's a valid point for a community.

    Gripers? One day your kid will need a Rx after 9PM, you'll build a lovely sunroom onto your million-dollar home only to have a high-rise steal your sun, or you're rushing to a meeting and have to drive 20 minutes in the wrong direction to put gas in your car...Just a matter of time

    All you haters can go take a flying f*** at a rolling doughnut.

    ReplyDelete
    Replies
    1. Anonymous9:21 AM

      On weekends. I'm already noticing long lines to get gas at the few Bethesda stations left. This will get worse as more gas stations close.

      9pm closure of pharmacy is outrageous. I wish a true 24 pharmacy would compete in downtown Bethesda, but there are few competitors at this point.

      Our only multiplex is going to be demolished and its unknown whether we'll get one back in the new project.

      Delete
    2. Anonymous9:56 AM

      The hate is directed towards dyer's babble and arguments.

      No one here is cheering for the early closure.

      Delete
  16. Anonymous9:25 AM

    Robert: How do you know that the CVS is closing the pharmacy at 9 pm because of Montgomery County policies or taxes? Did you ask them why the pharmacy is moving to shorter hours? Not according to the story. No hint of a comment from CVS management. You just assume it is the reason. I suspect that you will find that this is a national trend for pharmacies, if you would ask.

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    Replies
    1. Anonymous9:57 AM

      That's a good point. Did the author of this angry piece even consider getting CVS's story? Or the county's?

      Do we know CVS policies in other regions? Is it localized to us? Nationwide issue?

      This article is lacking in thoroughness and completely thought out logic.

      Delete
    2. 9:57: The article is very logical, and this blog has been closely following the decline of the nighttime economy in downtown Bethesda. The business closures and reduced hours, and dark and sparsely populated streets in the late night hours are simply public fact, not opinion.

      Delete
  17. Anonymous10:23 AM

    The trend in pharmacies is increased customer service. Longer hours for in-store clinics, refill reminder programs, Medicare counseling; using the pharmacy to draw in customers and give them a sense of "home drug store"
    This is the opposite.

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    Replies
    1. Anonymous11:45 AM

      Do you have data to corroborate that?

      Delete
  18. Anonymous10:27 AM

    I can kind of understand closing at midnight or something. 9PM is TOO EARLY for busy people.

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  19. Anonymous11:23 AM

    There is absolutely 0 causal relationship between the CVS hour change and Montgomery COunty nighttime policies.

    Saying that CVS closed because of a supposed failure of the county's "nightime" economy is like saying BCC SAT scores dropped because they changed the uniforms of the football team.

    btw Silver Spring's nighttime economy seems to be doing pretty well.

    ReplyDelete
  20. Anonymous11:51 AM

    Why do some people think early store closures, gas stations and other companies going under is the county's fault? In particular the nighttime economy task force recommendations and Riemer?

    ReplyDelete
    Replies
    1. 11:51: Their policies are to blame. And Riemer made himself the nighttime economy guy, and used it for self-serving self-promotion from an obsequious local media. Guess what - he now owns the disastrous results of his failed initiative

      Delete
    2. Anonymous6:28 PM

      Which policies specifically had an effect on those places that closed? And what would you have proposed to do differently?

      Delete
  21. This comment has been removed by the author.

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  22. According to the CVS website, the Upper Wisconsin Ave CVS Pharmacy in Bethesda is open until 10 pm and the CVS in the Cabin John Mall off Tuckerman is still a 24 hour Pharmacy.

    My guess is that it is a matter of staffing and security. Having made a couple midnight Rx runs for kids, the Arlington Rd. location will be missed on that front. Would make more sense to me to have the Wisconsin Ave. location be a 24 hr pharmacy rather than Cabin John, but it might be a security issue.

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  23. Anonymous1:05 PM

    security? Are you saying we have a crime problem in our downtown?

    ReplyDelete
  24. Anonymous6:40 PM

    @1:05pm Security because drug addicts rob pharmacies for the narcotics like Oxycontin. There was a robbery at a CVS in MoCo at late hours for exactly this reason in the last year, though I forget where it was. May have been in Silver Spring.

    The criminals target nicer areas because there is less likely to be security there.

    ReplyDelete
    Replies
    1. Anonymous9:35 PM

      The Arlington Road CVS is too close to Westbard and all its hillbilly OxyContin addicts.

      That's why we can't have nice things.

      Delete
  25. Anonymous7:34 PM

    Leventhal insults staff, voters and everyone else. Good thing he has friends in local media...you won't hear a peep of criticism.

    Bethesda will never get proper attention since none of the MoCo council members live here.

    ReplyDelete
    Replies
    1. Anonymous4:13 AM

      So dyer wants to be like leventhal?

      Delete
  26. Anonymous7:36 PM

    6:40 sounds like we need more police presence if crime in Bethesda is as bad as you say. MoCo council asleep at the switch again?

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  27. 7:36: The better question might be, when is the Council not asleep at the switch?

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  28. 4:13: Spending the rest of your life making $130,000 (and rising) a year as an eternal councilman doesn't sound that bad. Would I want to have a record like Councilmember Leventhal's on job creation and fiscal management? That's another story.

    ReplyDelete
    Replies
    1. Anonymous5:44 AM

      So you only say you want to be like
      Leventhal when people say negative things about you. Gotcha. We know exactly who you are and want to be. Makes sense. Jealousy explains a lot.

      Delete
    2. Anonymous5:52 AM

      What would you do differently?

      Delete
    3. 5:44: Who's "we"?

      Delete
    4. Anonymous7:00 AM

      Everyone who didn't vote for you. Everyone who debates your perspectives here in the comments.

      Delete
  29. Anonymous6:23 AM

    There is an all night pharmacy in Bethesda. The pharmacy at the Giant Food store on Old Georgetown Road is open 24 hours.

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  30. Anonymous8:17 AM

    Omg the troll is working overtime...

    ReplyDelete
  31. Anonymous8:26 AM

    Omg the fanboy is working overtime...

    ReplyDelete
  32. Anonymous9:02 AM

    Omg the brother is working overtime...

    ReplyDelete
  33. Peter9:07 AM

    The Moribund Dyer quoth about "the moribund MoCo economy"...

    ...and the next article denotes the restaurants that will be open on Christmas Day in Bethesda (even though Founding Farmers is in Potomac, not Bethesda, but still).

    Internal inconsistency anyone? :-)

    ReplyDelete
  34. Anonymous9:57 AM

    Let the trolls troll.

    They have no life and this is their only pleasure.

    ReplyDelete
    Replies
    1. Anonymous11:06 AM

      Let the shills shill.

      They have no independent thought and this is their only voice.

      Delete
  35. Anonymous12:26 PM

    Can 11:06 have an original thought?

    ReplyDelete
    Replies
    1. Anonymous2:17 PM

      Well that was original.

      Delete
  36. Peter, what does being open for dinner on Christmas have to do with the moribund nighttime economy?

    ReplyDelete
    Replies
    1. Anonymous6:01 AM

      Robert, what does a pharmacy being open for medicine 24 hours have to do with the moribund nighttime economy?

      Delete
  37. Anonymous4:28 AM

    Now that's the first sensible thing Robert had written in a while about correlation and causation for a moribund economy!!

    ReplyDelete
  38. The Moribund Dyer questioneth of me "what does being open for dinner on Christmas have to do with the moribund nighttime economy?"

    Welllllllll...if the "moribund MoCo economy" generalization meme were true and absolute -- which from the absolutist way you talk about it, it seems to be that way -- then NO restaurant would be open AT ALL on Christmas Day, thusly thoroughly supporting The Moribundness Doctrine.

    ReplyDelete
  39. BTW...below I found via a Google search. There are some pharmacist comments here also. Quick hits from my reading: (a) this is corporate-wide, not just local; (b) the "convenience" of the 24-hour pharmacy may just have been for the sake of competitiveness; (c) nothing in here to state whether or not Walgreens will follow suit also (although, if they do wind up being able to buy Rite-Aid, I wouldn't be surprised to see some of their 24-hour pharmacies go away too).

    https://www.reddit.com/r/pharmacy/comments/2ov198/cvspharmacy_is_closing_removing_24hour_status/

    ReplyDelete
  40. Anonymous6:33 PM

    Giant pharmacy on Old georgetown road has a 24 pharmacy-its about 4-5 miles away from that cvs and closer to NIH

    ReplyDelete
    Replies
    1. Anonymous7:12 PM

      And closer to Suburban Hospital, too.

      #Oops

      Delete
  41. Anonymous6:20 AM

    Is Greenhole the landlord?

    ReplyDelete
    Replies
    1. Anonymous7:49 AM

      Don't think so. Building is too big for Greenhill. But that shows you what everyone thinks of him that every negative retail action is possibly attributable to him. Lol.

      Delete
  42. Anonymous6:52 AM

    6:01 AM writes: "Robert, what does a pharmacy being open for medicine 24 hours have to do with the moribund nighttime economy?"

    Are you seriously unable to figure this out for yourself? Doesn't take a rocket scientist.

    ReplyDelete
  43. Anonymous7:48 AM

    3:37 AM writes: "Peter, what does being open for dinner on Christmas have to do with the moribund nighttime economy?"

    Are you seriously unable to figure this out for yourself? Doesn't take a rocket scientist.

    ReplyDelete
  44. Anonymous8:47 AM

    That's #dodgingdyer for you. Never answers an honest question with a straight answer. Always goes to the insult.

    ReplyDelete
  45. Steve D.11:25 AM

    Bethesda should not have any security issues if the police are doing their jobs. It is ludicrous to suggest it is too dangerous to operate a pharmacy at night.

    ReplyDelete
  46. Anonymous4:14 PM

    If you need a pharmacy late at night, the last thing you want to do is drive all over the place.
    9pm is too early to close!

    ReplyDelete
    Replies
    1. Anonymous6:14 PM

      Yeah. We must not frequent the CVS enough for them to justify a 24 hour pharmacy. Business decision to close. Sucks, but hey we don't own and operate a pharmacy.

      Delete