Demand for contactless delivery and pickup of groceries and other retail items has skyrocketed during the coronavirus pandemic. In response, the Giant store at Bethesda Row is preparing to add a new pickup area inside the store.
The pickup area is not for customer use, but for employees. A similar space has already been added inside the Westbard Giant store, which is larger than the Arlington Road store. It consists of Giant Pickup-branded refrigerator units where customer pickup orders can be placed until the scheduled pickup time, when employees then carry the packages out to the customer's vehicle.
This seems like its going to be a new normal going forward. Sounds good to me! This parking lot was always too small and Bethesda drivers constantly door dinged.
ReplyDeleteThe fridges are a great idea.