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What's left of the tennis courts at Battery Lane Park |
A week ago, I received a tip that the tennis courts were being dismantled in Battery Lane Park in downtown Bethesda. I immediately went to the Montgomery County Department of Parks website, and searched the "Announcements" for information. There was none.
I then contacted the department as any citizen would be able to, using the address given (info@MontgomeryParks.org) on their "Customer Service Center". The page promised a response "within two business days." A week later, I have heard nothing back. So much for "open data" and moving the county government into the 21st century. It's also another excellent test of the County's "customer service" - they had no idea this was a media request, so we can tell how responsive they will be to citizen inquiries.
Not responsive at all, so far.
This isn't a County Government-wide problem. For example, I have received prompt and helpful responses from Steve Martin of the County Department of Environmental Protection, regarding noise complaints in downtown Bethesda.
It's not even a department-wide problem. Greg Hwang of the Department of Transportation has quickly answered emails I have sent regarding the Midcounty Highway Corridor Study. In stark contrast to Mr. Hwang's responsiveness, other DOT officials to this day have never provided me any information regarding the hushed-up seizure of the Glen Echo Park trolley trestle for a bike facility, a project that is now complete. Multiple inquiries were ignored, or the can was kicked down the road as to when I could expect to receive an answer.
Let me tell you, when I'm paying your salary, today is the day I expect to receive an answer regarding public projects funded by taxpayer funds.
No answer yet from Parks on Battery Lane Park, though. One resident said on Friday that she had tried calling the department, and could not get any answers either.
The fences are gone from the courts. Is this a project to upgrade the park? Are the courts being removed?
Perhaps the Parks Department will share this information with us at some point in the future.