Callers in emergency situations who cannot, or do not wish to, speak on the phone now have a silent option. Text-to-911 service is now available in the state of Maryland. Residents and visitors alike can contact emergency services via text using the service.
To use Text-to-911 service, follow these steps:
1. Enter 911 in the “To” line.
2. Enter a brief message that includes the location of the emergency and type of service needed – police, fire, or ambulance.
3. Hit send.
4. Respond to questions from the responding 911 specialist, and follow the instructions he or she provides.