I received an email from Montgomery County Councilmember Roger Berliner's office today, regarding the Verizon utility work that has inconvenienced drivers in downtown Bethesda over the last 2 1/2 weeks. It cc'd a message from a MD/DC Government Affairs representative of Verizon, which stated, "all of the work was completed Monday, May 20."
But the work continues tonight, and a lane of Old Georgetown Road is closed at Moorland.
I don't question the need to do the work. I don't think any of us would want to be without phone/FIOS/etc. service if it was out.
But there could be an improvement in community outreach. According to the email, Verizon is only obligated to contact the owner of the road in question. And in the case of Old Georgetown and Wisconsin, they are both state roads.
If the message could be relayed by Verizon or the state to Ken Hartman at the Bethesda Regional Services Center, or the county DOT, they would then be able to send out emails to the community. For long-term repairs like this, the message should be passed to Dr. Gridlock, who posts such roadwork in his Washington Post column on Sundays.