Demand for contactless delivery and pickup of groceries and other retail items has skyrocketed during the coronavirus pandemic. In response, the Giant store at Bethesda Row is preparing to add a new pickup area inside the store.
The pickup area is not for customer use, but for employees. A similar space has already been added inside the Westbard Giant store, which is larger than the Arlington Road store. It consists of Giant Pickup-branded refrigerator units where customer pickup orders can be placed until the scheduled pickup time, when employees then carry the packages out to the customer's vehicle.
1 comment:
This seems like its going to be a new normal going forward. Sounds good to me! This parking lot was always too small and Bethesda drivers constantly door dinged.
The fridges are a great idea.
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